AI & Intelligence

Customer memory

Past chats, preferences, and open requests — remembered per customer.

Every customer gets a living memory. Nudge remembers what they asked last week, what they preferred, and why a conversation was handed off — so each new message picks up exactly where things left off.

Remembers preferences across chats
Tracks open requests automatically
Context carries across days

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Priya Sharma

Returning customer

● live

Hi, is the morning slot still open?

Welcome back, Priya! Yes — the 8 AM JEE batch you asked about last week still has 2 seats 👋

Recognised a returning customer

Recalled last week’s enquiry

Business memory

Services, pricing, timings, policies, and tone — used in every reply.

RAG knowledge base

Upload PDFs, brochures, menus — answered with vector search.

Multi-language

Hindi, Hinglish, Tamil, Telugu and more — natively, no setup.

Intent detection

Classifies every message and acts accordingly.

Nudge Agent

An in-dashboard AI that helps you build your business context.