All features
AI & Intelligence

Intent detection

Classifies every message and acts accordingly.

Nudge reads intent on every message — enquiry, booking, negotiation, complaint, or cancellation — and routes its behaviour to match. Booking intent shares a calendar; a complaint escalates to you.

  • Detects 5+ intents per message
  • Drives the right next action
  • Escalates sensitive intents
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P

ProTurf Sports

Mixed intent

● live
The turf was waterlogged last time. Can I get a discount to rebook?
I'm sorry about that — flagging this to the owner now, and I'll hold a slot for you 🙏

Intent: complaint + negotiation

Routed to owner instantly

More in AI & Intelligence

Business memory

Services, pricing, timings, policies, and tone — used in every reply.

Customer memory

Past chats, preferences, and open requests — remembered per customer.

RAG knowledge base

Upload PDFs, brochures, menus — answered with vector search.

Multi-language

Hindi, Hinglish, Tamil, Telugu and more — natively, no setup.

Nudge Agent

An in-dashboard AI that helps you build your business context.