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Dashboard & Analytics
Customer CRM panel
Click any customer for history, preferences, and AI memory notes.
Every customer has a profile: full conversation history, preferences, and the AI-generated memory notes Nudge keeps. It’s a CRM that fills itself in.
- Full history per customer
- AI-written memory notes
- A CRM that updates itself
P
Priya Sharma
CRM profile
Prefers morning batch · price-sensitive
Noted to memory — I’ll lead with morning slots and value next time.
Profile auto-updated
Memory notes written by AI
More in Dashboard & Analytics
Live conversation view
Every WhatsApp thread in real time — name, intent, last message.
Handoff queue
Conversations flagged for you, surfaced in one clear list.
Resolution metrics
See what % of chats the AI handles end-to-end vs needs a human.
Booking rate
How many conversations turned into a confirmed slot.
Follow-up tracker
Which leads went cold, were followed up, and responded.