All features
Dashboard & Analytics

Handoff queue

Conversations flagged for you, surfaced in one clear list.

Nothing slips through. Every conversation the AI flags for you lands in a single handoff queue, ordered by urgency, so you always know exactly what needs a human.

  • One list for everything flagged
  • Ordered by urgency
  • Never miss an escalation
Request early access →See pricing
H

Handoff queue

2 need attention

● live
I want to cancel and get a refund.
Added to your handoff queue with full context — top of the list 📌

2 conversations queued

Sorted by urgency

More in Dashboard & Analytics

Live conversation view

Every WhatsApp thread in real time — name, intent, last message.

Resolution metrics

See what % of chats the AI handles end-to-end vs needs a human.

Booking rate

How many conversations turned into a confirmed slot.

Follow-up tracker

Which leads went cold, were followed up, and responded.

Customer CRM panel

Click any customer for history, preferences, and AI memory notes.