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Dashboard & Analytics

Resolution metrics

See what % of chats the AI handles end-to-end vs needs a human.

Know exactly how much work Nudge is taking off your plate. Resolution metrics show the share of conversations the AI handled fully versus those that needed you.

  • AI vs human resolution split
  • Trends over time
  • Proof of time saved
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Analytics

This week

● live
(120 conversations this week)
I handled 95 of them end-to-end — you only stepped in for 25.

79% AI-resolved

95 of 120 conversations

More in Dashboard & Analytics

Live conversation view

Every WhatsApp thread in real time — name, intent, last message.

Handoff queue

Conversations flagged for you, surfaced in one clear list.

Booking rate

How many conversations turned into a confirmed slot.

Follow-up tracker

Which leads went cold, were followed up, and responded.

Customer CRM panel

Click any customer for history, preferences, and AI memory notes.